{"xsrfToken":"9b370af039dddefdd10a4c5d8be1d9bec00012b3_lout","branding":{"id":"2","key":"ssd","name":"Squirrel Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0083de","headerLinkHoverBGColor":"#0083de","headerBadgeColor":"#0083de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0b350a5f-7a09-47b6-bb3f-d279408f713d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NjY2ZDRmZi0yNDFjLTQwODEtODhjYy05N2ViN2YxZDk0MDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBiMzUwYTVmLTdhMDktNDdiNi1iYjNmLWQyNzk0MDhmNzEzZCI6WyJyZWFkIl19LCJleHAiOjE3MTQwOTE3MzgsIm5iZiI6MTcxNDA5MTEzOH0.SELsTfJjqV0MfojjsRIcX6ngkNVU-ApRQ_LL5JIJqWY&client=6666d4ff-241c-4081-88cc-97eb7f1d9402&mode=fit","logoId":"0b350a5f-7a09-47b6-bb3f-d279408f713d","isLogoAvailable":true,"helpCenterTitle":"Welcome to Squirrel Support","sharedPortalName":"Squirrel Support","userInitialAnnouncementHeader":"Important","userInitialAnnouncementMessageWiki":"<p>Please ensure any sensitive data has been sanitized/removed from .sqrl files before uploading them.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Squirrel Support","sharedPortalName":"Squirrel Support","announcementHeader":"Important","announcementMessage":"Please ensure any sensitive data has been sanitized/removed from .sqrl files before uploading them.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0197ff","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d865f960-a59d-460c-963d-d39d9bd067c8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NjY2ZDRmZi0yNDFjLTQwODEtODhjYy05N2ViN2YxZDk0MDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ4NjVmOTYwLWE1OWQtNDYwYy05NjNkLWQzOWQ5YmQwNjdjOCI6WyJyZWFkIl19LCJleHAiOjE3MTQwOTE3MzgsIm5iZiI6MTcxNDA5MTEzOH0.ULYSYD82_nhecmEafq_-czld0kQxUxeqrgrzGGKRdUE&client=6666d4ff-241c-4081-88cc-97eb7f1d9402&height=300&mode=fit","bannerMediaApiFileId":"d865f960-a59d-460c-963d-d39d9bd067c8","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"ssd","projectId":10029,"serviceDeskId":2,"name":"Squirrel Service Desk","description":"<h3><a name=\"WelcometotheSquirrelSupportsite%21Youcanlogaticketorsuggestimprovementsusingtheoptionsprovided.\" target=\"_blank\"></a>Welcome to the Squirrel Support site! You can log a ticket or suggest improvements using the options provided.</h3>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"18","name":"Get Help","descriptionHtml":"","callToAction":"Get Help","introHtml":"<p>Hit a problem or something not working as you would expect?</p>","icon":10539,"iconUrl":"https://infosol-uk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[6],"key":""},{"id":"29","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10570,"iconUrl":"https://infosol-uk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[],"key":""},{"id":"22","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://infosol-uk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"30","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10574,"iconUrl":"https://infosol-uk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10574","groups":[],"key":""},{"id":"27","name":"Report add-on","descriptionHtml":"","callToAction":"Report add-on","introHtml":"<p>Report add-on or add-on comment</p>","icon":10580,"iconUrl":"https://infosol-uk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10580","groups":[],"key":""},{"id":"25","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10540,"iconUrl":"https://infosol-uk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[18]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"fb5a9b30-e619-3bd5-8f13-2e8242825073","appLinkName":"System Confluence","appLinkUrl":"https://infosol-uk.atlassian.net/wiki","spaceKey":"SSD1","spaceName":"Squirrel Service Desk","spaceUrl":"https://infosol-uk.atlassian.net/wiki/spaces/SSD1","isServer":false},"labels":[],"projectKey":"SSD","serviceDeskId":2,"kbLinkDomainURLs":["https://infosol-uk.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NjY2ZDRmZi0yNDFjLTQwODEtODhjYy05N2ViN2YxZDk0MDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTQwOTIzMzgsIm5iZiI6MTcxNDA5MTEzOH0.kgyvMlnLI_fabGLW3IVGWDAfIOw9dZKqdQJdg6mubPQ","targetCollection":"upload-project-10029","endpointUrl":"https://api.media.atlassian.com","clientId":"6666d4ff-241c-4081-88cc-97eb7f1d9402","tokenDurationInMins":20}},"reqCreate":{"id":18,"projectId":10029,"form":{"name":"Get Help","descriptionHtml":"","callToAction":"Get Help","intro":"<p>Hit a problem or something not working as you would expect?</p>","instructions":"","icon":10539,"iconUrl":"https://infosol-uk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","fieldId":"components","fieldConfigId":"","label":"Components or products","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10041","label":"Mac","selected":false,"children":[]},{"value":"10043","label":"Windows","selected":false,"children":[]}]},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/18","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/18","calendarParams":{"firstDay":0,"date":"2024-04-26T01:25:38+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"fb5a9b30-e619-3bd5-8f13-2e8242825073","appLinkName":"System Confluence","appLinkUrl":"https://infosol-uk.atlassian.net/wiki","spaceKey":"SSD1","spaceName":"Squirrel Service Desk","spaceUrl":"https://infosol-uk.atlassian.net/wiki/spaces/SSD1","isServer":false},"labels":[],"projectKey":"SSD","serviceDeskId":2,"kbLinkDomainURLs":["https://infosol-uk.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NjY2ZDRmZi0yNDFjLTQwODEtODhjYy05N2ViN2YxZDk0MDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTQwOTIzMzgsIm5iZiI6MTcxNDA5MTEzOH0.kgyvMlnLI_fabGLW3IVGWDAfIOw9dZKqdQJdg6mubPQ","targetCollection":"upload-project-10029","endpointUrl":"https://api.media.atlassian.com","clientId":"6666d4ff-241c-4081-88cc-97eb7f1d9402","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=2&location=footer&xdm_e=https%3A%2F%2Finfosol-uk.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI0YTMwNjI1YzcwMzdkMDZmNWE0MTc4MjRlNWVjMGU4MjAzYzJiNWJlMjNjODMwN2UyMDE3Y2I5YzU3OTUwOTM1IiwiaXNzIjoiYzhiNjgxZDctNmU2NC0zYWY3LTljYTEtN2MyNmY5YmI1OTVkIiwiY29udGV4dCI6e30sImV4cCI6MTcxNDA5MjAzOCwiaWF0IjoxNzE0MDkxMTM4fQ.yPlMDBDeOZI3VAZxQVYpxc97vvMHOT2IswSZ2_7yMUc\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImM4YjY4MWQ3LTZlNjQtM2FmNy05Y2ExLTdjMjZmOWJiNTk1ZCIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9pbmZvc29sLXVrLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL2luZm9zb2wtdWsuYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiU1NEIiwiaWQiOiIxMDAyOSJ9fX0sImV4cCI6MTcxNDA5MjAzOCwiaWF0IjoxNzE0MDkxMTM4fQ.HzmJciwQFFiJ73BywY76stpHSDYz4B2JiPKZ2nG1lHc\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://infosol-uk.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://infosol-uk.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SSD\\\",\\\"id\\\":\\\"10029\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SSD\\\",\\\"project.id\\\":\\\"10029\\\",\\\"servicedesk.serviceDeskId\\\":\\\"2\\\",\\\"servicedesk.requestTypeId\\\":\\\"18\\\"}\",\n \"timeZone\":\"Europe/London\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://infosol-uk.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}